What is Sirputis?

Sirputis is a provider of tailored solutions for the seaweed industry. We specialize in equipment and technologies for seaweed cultivation, harvesting, pre-processing, processing, packaging, and storing. Our solutions are designed to optimize efficiency and sustainability in the seaweed farming process.

What products and services does Sirputis offer?

Sirputis offers a wide range of products and services tailored to the needs of the seaweed industry. Our product lineup includes seaweed seeding and cultivation systems, harvesting equipment, pre-processing machinery, processing solutions, packaging solutions, and storage systems. We also provide consulting services, research collaborations, and technical support to help our clients achieve their seaweed farming goals.

Can I customize the equipment according to my specific requirements?

Absolutely! At Sirputis, we understand that each seaweed farm has unique needs. That’s why we offer customized solutions to cater to your specific requirements. Our team of experts will work closely with you to understand your needs and provide tailored equipment that meets your expectations.

How long does it take to receive the ordered equipment from Sirputis?

The delivery time for your order may vary depending on several factors, including the specific product, customization requirements, and your location. Once you place an order, our team will provide you with an estimated delivery timeline. We strive to process and deliver orders as efficiently as possible while ensuring the quality and reliability of our products.

What are the delivery terms of ordered goods?

Usually, we sell good EXW (incoterms), however, the Sirputis team may assist with all logistic questions through a partnership with transport companies operating under EU law. All cargo is insured by CMR insurance.

Does Sirputis provide technical support?

Yes, we offer comprehensive technical support to assist our customers with any questions, concerns, or issues related to our products. Our experienced customer support team is available to provide guidance, troubleshooting, and assistance throughout your experience with our products. You can contact us directly for technical support, and we will be glad to help.

How can I submit a claim for warranty or technical support?

To submit a claim for warranty or technical support, please visit our website and access the „Support” section. Fill out the “Claim Form” with the required details, and our customer support team will promptly review and assist you with your request.

How long does your warranty last?

Product warranty period may vary depending on the scope of the project, however, if not stated differently – 2 (two) years from the rusting of the hole in the body parts. For standard mechanical and electrical equipment 6 months, unless otherwise stated by the equipment distributor. Wearing parts are not covered by the warranty. The warranty claim may be brought either by the Purchaser or by the Client. The Client is entitled to any rights attributed to the Purchaser under this Contract, related to the rectification of warranty defects.

Is your equipment tested with any specific seaweed species?

It varies depending on the project, however our deepest expertise is with Sugarkelp, Ulva, Ascofilum.

If you have any further questions or require additional information, please don’t hesitate to reach out to our customer support team. We are here to assist you every step of the way.


Unlock the potential of seaweed with us